Frequently Asked Questions

TERRA VEDA ORGANIX WELCOMES YOUR QUESTIONS; HOWEVER, PLEASE TAKE THE TIME TO READ THROUGH THE FREQUENTLY ASKED QUESTIONS (FAQs) BELOW TO SEE IF YOUR CONCERN IS ADDRESSED BEFORE CONTACTING US! THANKS!

 

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What is the shelf life of your products?

Because our products are made fresh with natural and organic ingredients and no harmful preservatives, they do have expiration dates ranging between 9-12 months depending on the product. Do not store them in shower, because the combination of heat and steam will cause mold to grow. It is best to keep products in a cool dry place. For longer shelf life, you may refrigerate any of our hair butters.

Also, please remember that your fingers are a source of contaminants. Each time you reach into the container to take out some of our wonderful product, you will be exposing that product to bacteria and other contaminants. Please use a small spoon, cosmetic spatula, or craft stick to remove the product from the jar. Additionally, please guard against introducing water into the product. Water encourages the growth of mold and bacteria.

 

What TVO Products should I order?

You should order TVO Products based on your hair issues. Below are a few suggestions:

For unmanageable, dry or damaged hair with little to no curl definition use: Max3 Method Collection (M3M) formerly the Max-Hydration Method

For everything you need to do your regular healthy hair maintenance from shampooing to deep conditioning: Curl Bath Collection

For Endless Hair Styling options including wash and go’s along with a great shampoo and conditioner: Fresh Whip Styler Collection

For Hair Growth and Thinning Edges: Heal & Seal Pomade and Veda Hair Growth Oil

For Daily maintenance and Day 2+ Hair: Curl Refresher Spray

 

Do you offer free samples?

No, we currently do not offer free samples of our products.

 

Do your products contain alcohol?

Our products don’t contain any drying alcohol.

 

Are your products safe for children?

Yes, because we do not use any harsh ingredients or chemicals, our products are generally safe for use on children. We do want you to know, however, that many of our products contain nut oils such as Almond. If you have allergies to any of our natural ingredients that would cause an unfavorable effect, please do not use that particular product.

 

I’m not Black/African American but my hair is curly and thick. Can I use your products?

Yes! Our products are made for all races. Our products can be used in women, men and children’s hair. Works best for hair types that are especially lacking moisture.

 

What are your payment methods?

We accept Visa, MasterCard, Discover and American Express credit cards, as well as payments through PayPal.

 

We Ship Our Products Worldwide!